Microsoft Systems Engineer
Prague, Czech Republic
Office 365 Teams/Groups/Video/Delve/Power BI, Azure AD, PowerShell, troubleshoot all issues with DKIM, DMARC, SPF & DNS.
- Manage and monitor Office 365 services and hybrid infrastructure.
- Document changes to the systems using change management best practices.
- Maintain a highly secure system through proper configuration and system access monitoring.
- Assist with the migration of large volumes of data and identities into the cloud platform.
- Troubleshoot and resolve issues with user access to cloud services
- Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
- Monitor and communicate to stakeholders the performance of the services.
- Ensure service delivery meets the business requirements.
- Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework
- Champion the adoption of Office 365 services as appropriate for our business