Machine tool laser scanning: Troubleshooting /FAQ

Find answers to the most common questions about machine tool laser scanner troubleshooting.

A machine tool probe inspecting a finished workpiece using laser technology. There is a computer screen showing the scanned item within a metrology software programme. There is a question mark inside a circle at the left of the image.
  • Are you able to close this message and go on?
    • If yes: Contact support if you frequently experience this problem
    • If no: Check the optical status indicator of the receiver (left)
    • LED red: The receiver does not receive an activation code from the CNC - contact support
    • LED blinking green: Replace the batteries of the scanner
  • Error persists? Contact support.