Technical Products Specialist

Product Management and Business Development, Switzerland

Our Service & Technical Support unit within the Marketing department is currently looking for a Product Specialist for our PMI product range. With a technical-commercial mind and a strong customer focus, the person will be responsible for providing quality technical support to our end customers, our distribution channels and our internal sales force. At the same time, he or she will participate in other projects aiming at the continuous improvement of the processes of the corresponding unit as well as in the elaboration of documentation related to the after-sales service of our PMI product range. He or she may also be asked to assist the Product Managers from time to time.

Responsibilities:
  • Pre-sales advice on customer needs in order to offer the suitable products (more than 2500 references).
  • Advice and technical assistance to end customers, distributors and globally located internal sales forces
  • Repair order opening for returned products
  • New product testing
  • Technical assistance to Product Managers (sharing after-sales information)
  • Participation in new projects by setting up the whole service part (documentation, updating of the price list for spare parts, etc.).
  • Training of sales forces and distributors (webinars, etc...)
  • Various projects to be managed within the framework of the PMI strategy

Requirements:
  • Federal VET Diploma in a technical field or equivalent qualification
  • At least 1-2-year experience in a similar position
  • Good knowledge of Metrology
  • Excellent knowledge of the Office tools or at ease with IT tools in general
  • Fluent in French, English and German
  • Good communication skills
  • Service and customer oriented
  • Dynamic, proactive, flexible and versatile
  • Excellent team spirit


Starting date: ASAP

Type of contract: Permanent

 
Hexagon Manufacturing Intelligence helps industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. As a leading metrology and manufacturing solution specialist, our expertise in sensing, thinking and acting – the collection, analysis and active use of measurement data – gives our customers the confidence to increase production speed and accelerate productivity while enhancing product quality.

Through a network of local service centres, production facilities and commercial operations across five continents, we are shaping smart change in manufacturing to build a world where quality drives productivity. 

Hexagon Manufacturing Intelligence is part of Hexagon, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications.

Hexagon’s solutions integrate sensors, software, domain knowledge and customer workflows into intelligent information ecosystems that deliver actionable information. They are used in a broad range of vital industries.

Hexagon (Nasdaq Stockholm: HEXA B) has more than 21,000 employees in 50 countries and net sales of approximately 3.8bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

問い合わせ先

Hexagon Manufacturing Intelligence
ヘキサゴン・メトロジー株式会社(本社)
〒252-0132 神奈川県相模原市緑区橋本台 
1-15-8
Sagamihara-shi (Kanagawa-Ken)
Japan

T: +81 42 700 3500
F: +81 42 700 3511

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