Application Engineer

Puebla, Mexico

Job Summary

An Applications Engineer provides technical sales support for all applications of Hexagon products encompassing metrology, demonstration, functionality, and performance. In addition, the AE I is responsible for performing contract programming tasks and product training. All activities must be performed with a strong customer focus to match or exceed our customer expectations.

Duties and Responsibilities

Sales Support

  • Provide product demonstrations of our hardware and software to prospective customers.
  • Effectively communicate benefits of Hexagon’s products for complex metrology applications.
  • Assist regional sales team, provide product recommendations for customers’ applications.
  •  Providing support on events and shows

Training

  • Develop, prepare and conduct training classes to customers in machine operations and programming (usually in groups of 5-12 people). Training can happen on our premises or at customer site.
  • Create training programs and tools to meet customer’s needs
  • Foster participation and relationships with our customers through effective interaction

Contract Programming

  • Prepare detailed technical specifications for quotations
  • Create programs ranging from simple inspection to complicated logic based graphical user interfaces based on customer specifications.

Technical Support

  • Provide technical support to our customers both onsite and by phone
  • Take a challenging issue from problem statement through to resolution and follow-up.

Engineering

  • Assist engineering and marketing groups in new product development from inception through release
  • Software Testing and bugs reporting to developers

Learning

  • Continuous self-training of our technologies and software, as the company launches new releases and products

Activity Tracking & Reporting

  • Tracking activities in time sheets
  • Documenting interventions with customers (service reports/work orders)
  • Submitting weekly expense reports

Education

  • Bachelor Degree in an Engineering discipline, mathematics, or equivalent combination of education and work experience. • Average grades of 8.5 and above preferred.

Desired Skills

  • Solid knowledge of 3D CAD.
  • Proficiency with MS Office.
  • Ability to read technical drawings
  • Understanding of Geometric Dimensioning and Tolerancing (GD&T)
  • Understanding of ISO 10360, ASME B89, and VDI 2617 standards
  • Understanding of Measurement

Experience

  • 2 years minimum experience on dimensional metrology applications.


E-Mail

Hexagon Manufacturing Intelligence helps industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. As a leading metrology and manufacturing solution specialist, our expertise in sensing, thinking and acting – the collection, analysis and active use of measurement data – gives our customers the confidence to increase production speed and accelerate productivity while enhancing product quality.

Through a network of local service centres, production facilities and commercial operations across five continents, we are shaping smart change in manufacturing to build a world where quality drives productivity. 

Hexagon Manufacturing Intelligence is part of Hexagon, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications.

Hexagon’s solutions integrate sensors, software, domain knowledge and customer workflows into intelligent information ecosystems that deliver actionable information. They are used in a broad range of vital industries.

Hexagon (Nasdaq Stockholm: HEXA B) has more than 16,000 employees in 46 countries and net sales of approximately 3.0bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

問い合わせ先

Hexagon Manufacturing Intelligence
ヘキサゴン・メトロジー株式会社(本社)
〒252-0132 神奈川県相模原市緑区橋本台 
1-15-8
Sagamihara-shi (Kanagawa-Ken)
Japan

T: +81 42 700 3500
F: +81 42 700 3511

販売・営業部門 カスタマーサービス部門