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Machine tool laser scanning: Troubleshooting /FAQ
Find answers to the most common questions about machine tool laser scanner troubleshooting.
- Are you able to close this message and go on?
- If yes: Contact support if you frequently experience this problem
- If no: Check the optical status indicator of the receiver (left)
- LED red: The receiver does not receive an activation code from the CNC - contact support
- LED blinking green: Replace the batteries of the scanner
- Error persists? Contact support.
- Check the optical indicator for the LAN status of the receiver (right)
- LED not flashing: Check the LAN connection between PC and receiver
- LED green: Return the scanner to the machine tool magazine and call up the spindle/activate the m-function again.. Wait 12s. Then try to scan again
- Check batteries
- Error persists? Contact support.
- Is the work offset for the calibration sphere correct?
- If yes: Clean the scanner glass and calibration sphere according to chapter 2.7.1 and 2.72 of the scanner operating instructions
- Check environment for intensive light or reflections
- Error persists? Contact support.
- Perform the sensor calibration for the tilt angles and spindle position you want to scan on your workpiece
- Clean the glass with a micro fibre cloth carefully. If it is still soiled, follow chapter 2.7.1 of the scanner operating instructions.
- Grease the sealing above the battery compartment.
- Please contact our customer support.
- Remove the batteries and wipe the battery case dry
- Check whether the scanner is still functioning
- Contact customer support if the scanner is not working
- Please contact customer support to perform an accuracy check. We recommend checking the scanner’s performance and accuracy on a regular basis.
- Please see scanner operating instructions
- General: Check ethernet connection between the control and PC
- FANUC:
- Set control to EDIT mode
- Heidenhain:
- Set control to MANUAL mod
- Check DNC connection tool for active connection to CNC
- The scan program must not be opened
- SIEMENS
- A scan program which is currently running is not allowed.
m&h Inprocess Messtechnik GmbH
Am Langholz 11
Waldburg
88289
Germany
T: +49 (0)7529 9733-0
F: +49 (0)7529 9733-7
Exchange Service
An effective solution if you damage your probe – exchange service instead of rental probe.