Field Service Engineer

Queretaro, Mexico

Hexagon Metrology, S. de R.L. de C.V. is seeking a Field Service Engineer.  Ideally, a successful candidate will live in or around Queretaro.

Job Summary

The Field Service Engineer functions include installing, calibrating, diagnosing, repairing and supporting our products, and maintaining a high level of professionalism and work ethic with a strong customer focus to match or exceed our customer expectations.   All these functions need to be fulfilled while maintaining compliance with Hexagon’s and our customers’ policies.

Duties and Responsibilities
  • Perform the following services on Hexagon products following company procedures:
    • Calibrations and Certifications
    • Installations
    • Packing and relocations
    • Machine surveys and evaluations
    • Diagnostics and troubleshooting
    • Repairs
  • Prepare detailed Service Reports for customers and company. 
  • Issue Calibration Certificates per Hexagon procedures.
  • Follow the company expenses policy and submit expense reports in a timely matter and within the limits established in the company expenses policy.
  • Maintain Hexagon work equipment in good working conditions.
  • Problem solving
  • Maintain a customer focus to ensure customer satisfaction
  • Travel 50% outside of city residence and 50% in city of residence surroundings or on company premises
Background and Skills Required

Required
  • Technical Degree
  • Basic Electric Systems knowledge
  • Mechanics Concepts
  • Pneumatics Concepts
  • Computer Skills
  • Driving
  • No physical restrictions 
  • Customer focused
  • Language:  Spanish native and 80% English language skills
  • Ability to perform manual labor in customer facilities and labs
  • Comfortable working in industrial environments and temperature controlled labs
  • Ability to carry tools and equipment to different sites
  • Ability to lift objects
  • Ability to drive vehicle to required locations
  • Ability to travel
Optimal
  • Dimensional Metrology knowledge
  • CMM equipment experience
  • Calibration norms
Please send your resume Mario Luna
Hexagon Manufacturing Intelligence ayuda a fabricantes del sector industrial a desarrollar las tecnologías revolucionarias del presente y los productos que cambiarán la vida del mañana. Como especialista líder de soluciones para la fabricación y metrología, nuestra experiencia en sentir, pensar y actuar, esto es, la recopilación, el análisis y el uso activo de datos de medición, aporta a nuestros clientes la confianza necesaria para incrementar la velocidad de la producción y acelerar la productividad, a la vez que mejoran la calidad de los productos.

Gracias a una red de centros de servicio locales, a plantas de producción y a operaciones comerciales por los cinco continentes, estamos moldeando un cambio inteligente en la fabricación para construir un mundo en el que la calidad impulse la productividad. Para obtener más información, visite HexagonMI.com.

Hexagon Manufacturing Intelligence forma parte de Hexagon (Bolsa de Estocolmo: HEXA B; hexagon.com), un proveedor líder internacional de tecnologías de la información que impulsa mejoras en la calidad y la productividad a través de aplicaciones para empresas geoespaciales e industriales.

Contacto

Hexagon Manufacturing Intelligence
Parc Tecnològic del Vallès
C/ Dels Sabaters, 5
08290 Cerdanyola del Vallés (BARCELONA)
España
T: +34 93 594 69 20
F: +34 93 594 69 21

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