Welcome to MyCare Portable, the service subscription program specifically designed for your Portable Measurement System. With MyCare Portable, you can count on saving money and minimizing unplanned downtime with regular service scheduled up to a year in advance. Loaner and Rental equipment is available as part of your coverage. You also get software coverage and unlimited access to tech support to make sure your system is always in optimal condition, enabling 24/7 access to all our support services. Now that's smart.
MyCare Portable comes in several packages including:
MyCare Portable Essential
MyCare Essential covers all the necessary services and support for your system including annual certification, preventative maintenance, software updates, tech support, and MyCare Rewards. Discount on additional services like parts and labor is also included.
MyCare Portable Premium
MyCare Premium is a more comprehensive offering, tailored for mid-size companies and systems that are under heavy utilization loads. With MyCare Premium you receive all the benefits of MyCare Essential, plus repair parts and labor coverage, our exclusive 3Day turnaround guarantee, PC coverage, and trade-in lock credit.
MyCare Rewards is our way of giving you even more savings:
- 25% off HxGN SFx | Asset Management
- Discounts on eStore purchases, accessories, training, contract inspection, contract programming, software and hardware upgrades
- Unlimited access to on-line training (1 seat per system)
Looking for more coverage? Ask us about MyCare Legacy and MyCare Enterprise.
To further enhance the customer support experience, together with the MyCare Service Subscription we have consolidated your go-to support and knowledgebase sections into the convenient and easy-to-use MyCare HUB Portal. We want you to be able to reach all levels of support as quickly as easily as possible