Customer Relations Sales Representative

Sales and Dealer Management, North Kingstown, RI, Vereinigte Staaten

 Hexagon’s Manufacturing Intelligence, division is seeking a Customer Relations Sales Associate for our North Kingstown, RI location.

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.  

The Customer Relations Sales Associate is a front-line employee, interacting by telephone and email with customers. The CRG Representative is responsible for contacting existing customers to ensure software and hardware maintenance agreements are renewed annually and introduce and sell additional metrology solutions.

  • Contact clients daily to secure orders for SMA/HMA revenue, focused on meeting or exceeding quota
  • Generate sales proposals, database entry, maintain reports and spreadsheets
  • Generate highly qualified sales opportunities for regional sales team by contacting customers on a specific campaign tool
  • Continuously develop knowledge of new products, services and sales best practice methods
  • Assist customers with general inquiries and concerns or problems
  • Process orders and perform follow up activities required to complete order delivery (i.e. including but not limited to database update, coordinate license file updates, request service, etc.)
  • Identify and organize analytical information on quarter end results, market trends and competitive threats within a territory
  • Coordinate and interface with other departments, gathering information and communicating it clearly to others
  • Answer all 800 telephone lines when Coordinator is not available; identify needs and direct calls to the appropriate group/contact
  • Other responsibilities as identified by the Manager of Customer Relations
  • Associate’s Degree or equivalent combination of education and experience
  • 2-3 years related experience in sales/account management environment
  • Prior experience selling high technology products and services a plus
  • Identifying customer needs for a technical product line
  • Strong coordination, organization and communication abilities
  • Building and maintaining strong customer relationships
  • Ability to work independently, outstanding telephone manner, follow-through and questioning skills required
  • Confidence, professionalism, strong customer service and telephone skills
  • Excellent written and verbal communication skills
  • Demonstrated organizational skills
  • Superior proven skills with all Microsoft Office programs (Outlook, Xcel, Word, Access)
  • Experience managing databases
  • Experience with ERP systems, BPCS or LX a plus
  • PowerPoint experience a plus
  • experience a plus
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.  

We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!  

Exceptional medical, dental, vision insurances 
Flexible Spending Accounts (FSA) 
401k with employer match 
Generous Paid Time Off (PTO) 
Tuition Reimbursement 
Hexagon Metrology, Inc. is an Equal Opportunity Employer ► M/F/Vet/Disability ► E-Verify Participant   

Hexagon Metrology, Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 1-800-766-46731-800-766-4673 FREE for assistance.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.”