Solution Engineer SaaS

Sales and Dealer Management, Vereinigtes Königreich

Job title: Solution Engineer
VN: VN3526
Business Unit: ETQ LLC
Location: Remote, Europe

Short description:

We are looking for a Solution Engineer, experienced working with SaaS products, based in Europe, for our quality management software products, ETQ Reliance and ETQ Insights. 

In this role, you will work closely with our Sales Executives, communicating ETQ product capabilities to our prospective customers, facilitating decision making and project justification. You would act as a technical expert in customer presentations, determine client requirements, and act as a liaison between the sales and development teams.

The work would be fully remote, yet you should expect to travel up to 25% of the time, to meet customers in different parts of Europe, yet mostly in France, Italy and Germany.

Tasks in detail:
  • Assist the sales team in engaging sales prospects, assess customer requirements, and address technical questions that arise throughout the sales process.
  • Configure and present the ETQ product suite for sales demonstrations via onsite and/ or online.
  • Review and answer technical questions and documents submitted by prospects, customers, and/ or internal staff.
  • Assist in the completion of RFP’s and technical/ solution documents.
  • Customer liaison to assist services in developing customer service quotes.
  • Provide first-level support to prospects that are performing a Proof-of-Concept trial or Evaluation, filtering all requests, and workshop before they are handed to Technical Support.
  • Maintain the security and privacy of ETQ’s information assets.
  • Provide technical content or reports when requested by Management.
  • Keep up with the industry and technical news and developments through trade magazines and online material.
  • Visit customers across Europe for Pre-Sales duties.
  • Attend Sales meetings when requested.

Requirements:
  • 3 years of experience from a similar role (e.g. Solution Engineer, Sales Engineer, or Pre-sales Engineer), preferably within manufacturing.
  • Experience working with software and SaaS products.
  • Fluent English, combined with fluent French, German, or Italian.
  • IT literate, used to working within virtual teams through Zoom/Teams.
  • Strong written and verbal communication skills.
  • Detail-oriented way of working.
  • Availability to travel within Europe up to 25% of the time.
  • Right to work in a country in Europe where Hexagon Manufacturing Intelligence has an office.

What we offer:

ETQ is part of Hexagon, a global company offering global career opportunities. Our ETQ business unit is experimenting significant growth in Europe. This is a unique opportunity to become part of this growth journey and to work with completely new and unexploited markets.

An ideal opportunity for a professional interested in SaaS and developing an international career which could take different directions depending on your interests.
 
Hexagon Manufacturing Intelligence unterstützt die herstellende Industrie bei der Entwicklung der bahnbrechenden Technologien von heute und der revolutionären Produkte von morgen. Als führender Anbieter von mess- und fertigungstechnischen Lösungen haben wir große Erfahrung im Wahrnehmen, Denken und Handeln, d. h. im Erfassen, Analysieren und aktiven Nutzen von Messdaten. Unsere Kunden profitieren von einer höheren Fertigungsgeschwindigkeit, einer schneller wachsenden Produktivität und gleichzeitig steigender Produktqualität.

Mithilfe eines Netzes von lokalen Servicezentren, Fertigungsstätten und Vertriebsniederlassungen auf fünf Kontinenten sorgen wir für einen intelligenten Wandel in der Fertigung und tragen so zu einer Welt bei, wo mehr Produktivität durch mehr Qualität erreicht wird. Weitere Informationen erhalten Sie auf HexagonMI.com.

Hexagon Manufacturing Intelligence ist Teil von Hexagon (Nasdaq Stockholm: HEXA B; hexagon.com), einem weltweit führenden Informationstechnologieanbieter, der für mehr Qualität und Produktivität in georäumlichen und industriellen Unternehmensanwendungen sorgt.