Service Manager - Nordics

Technical Service and Support, Eskilstuna, Schweden

Job title: Service Manager – Nordics
VN: VN3529
Business Unit: Hexagon Metrology Nordic
Location: Eskilstuna, Sweden

Short description:

Hexagon Metrology Nordic is part of Hexagon, a global leader in sensor, software and autonomous solutions. Hexagon Metrology Nordic, the sales unit responsible for the Nordic countries, offers machine sales and extensive aftermarket support, including service and calibration, training, technical support and contract inspection.

Current Service Manager for Hexagon Metrology Nordic will leave Hexagon after several years in the company. We are now looking for his successor, who will also become part of the local Management Team.

The Service Manager manages and leads the Service department, in charge of providing installations, service & calibration, repairs, and spare parts to customers in Sweden, Norway, Denmark and Finland.  

The Service Manager reports to the General Manager, Hexagon Metrology Nordic AB.

Tasks in detail:
  • Lead the daily operations of the service department – 23 direct reports.
  • Responsible for Service sales & cost budget.
  • Develop the service business volume and profitability.
  • Continuous follow-up and development of processes and routines.
  • Member of Nordic Commercial Operations Management Team.
  • Together with the other member of Management Team, evaluate and develop our offer and communication to the customers.
Requirements:
  • Engineering degree (BSc or MSc).
  • 5 years of experience from a technical field, preferably advanced industrial equipment, manufacturing.
  • 3 years of experience providing services to industrial customers, including commercial aspects.
  • 3 years of people management experience.
  • Engaging leader and a good communicator.
  • Available to travel 20-30 nights/year, mostly in the Nordics.
  • Fluent Swedish and English.

Nice to have:
  • Experience from metrology and/or machine tools equipment

What we offer:

Hexagon offers an exciting and challenging role within in a global, very successful and leading high tech company. You will be joining an experienced team of professionals, managing a large department and dealing with cutting-edge metrology products – a field where Hexagon is highly renowned.

A great opportunity to make a difference with a competitive package for the right candidate. 


For information regarding our metrology product portfolio, have a look at our webpage:
https://www.hexagonmi.com/en-GB/products/metrology-hardware
 
Hexagon Manufacturing Intelligence unterstützt die herstellende Industrie bei der Entwicklung der bahnbrechenden Technologien von heute und der revolutionären Produkte von morgen. Als führender Anbieter von mess- und fertigungstechnischen Lösungen haben wir große Erfahrung im Wahrnehmen, Denken und Handeln, d. h. im Erfassen, Analysieren und aktiven Nutzen von Messdaten. Unsere Kunden profitieren von einer höheren Fertigungsgeschwindigkeit, einer schneller wachsenden Produktivität und gleichzeitig steigender Produktqualität.

Mithilfe eines Netzes von lokalen Servicezentren, Fertigungsstätten und Vertriebsniederlassungen auf fünf Kontinenten sorgen wir für einen intelligenten Wandel in der Fertigung und tragen so zu einer Welt bei, wo mehr Produktivität durch mehr Qualität erreicht wird. Weitere Informationen erhalten Sie auf HexagonMI.com.

Hexagon Manufacturing Intelligence ist Teil von Hexagon (Nasdaq Stockholm: HEXA B; hexagon.com), einem weltweit führenden Informationstechnologieanbieter, der für mehr Qualität und Produktivität in georäumlichen und industriellen Unternehmensanwendungen sorgt.