Senior Application Engineer

Service Application, India

Senior Application Engineer – Production Software, India

Hexagon is a global leader working across industrial, manufacturing, infrastructure, agriculture, safety, and mobility solutions. Hexagon’s technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon Manufacturing Intelligence helps manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Globally, 95% of the automobiles, 90% of the aircrafts, 85% of the smartphones have Hexagon technologies in them.

Job Profile
As a Senior Application Engineer, you will use your technical skills to identify and provide dependable solutions for our diverse customer base. The Senior Application Engineer is the first line of support for our product line for pre and post sales, and is responsible for providing complete customer satisfaction regarding the use and implementation of our superior CAM software solutions.

Duties / Responsibilities
  • Support Hexagon Production Software (HPS) sales team in India & SAARC both Direct and Indirect business opportunities
  • Provide pre- and post-sale technical support to bring the business opportunities for the product line to fruition
  • Develop & Deliver Post processor for respective machines which are in line with the sales orders
  • Develop custom CAM solutions as per industry needs to achieve product reach and success in the market
  • Support to build strong pipeline with new prospects, follow-up for the effective product positioning and convert them into sales opportunity
  • Connect and support Machine Tool and Cutting Tool OEMs, and Resellers to promote our product line
  • Support engagements in Key Accounts, ensure healthy relationships with Customers and Channel Partners
  • Work closely and collaboratively with cross-functional teams such as sales, Business Development, Marketing and Support, as well as Strategic Partners / Vendors / Solution providers to deliver customer success and realized value to drive business growth for MI
  • Build and sustain collaborative working relationships with counterparts in other regions to get and offer right solution and demand for the product in the market
  • Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products
  • Liaison with customers, Sales and Marketing organizations and Channel Partners and provide feedback about features, gaps, competitive analysis and other related information
  • Attendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business and technology
  • Bachelors degree in Mechanical Engineering or related from a reputed institution
  • Excellent understanding of and experience in CAM software applications and working directly with Machine Tools, especially with EDGECAM, ESPRIT, HyperMill or Mastercam
  • 6-8 years minimum experience in Machine Shop as Programmer and Machine Setter
  • CAD/CAM Experience, CAM experience in Milling & Lathing
  • Minimum 2 years of shop floor experience and handling CNC Machine Tool
  • Basic knowledge of coding to develop Post Processor
  • Experience with CNC machining, part programming and knowledge of the manufacturing industry is a plus
  • Good knowledge of industry standards, processes and tools, including manufacturing techniques
Knowledge, Skills and Abilities Desired
  • Operational knowledge of Fanuc, Siemens, and/or Heidenhain controllers
  • Ability to understand and capture business requirements, processes and problems
  • Excellent interpersonal relationship building and team-engagement skills
  • Excellent analytical, verbal, written and communication skills, and able to communicate technical and business information to widely varied audiences
  • Excellent problem-solving skills, and demonstrated ability to handle complex challenges even under pressure
  • Extremely motivated and a team player
  • Strong technical knowhow and abilities
  • Ready to travel 60% of the working days
Bengaluru / Pune / Chennai
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About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.

Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.

Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.

Learn more about Hexagon (Nasdaq Stockholm: HEXA B) at and follow us @HexagonAB.