Business Operations Analyst

Sales and Dealer Management, United States

 Hexagon’s Manufacturing Intelligence division is seeking a Business Operations Analyst.

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.  

Description:  

The Business Operations Analyst evaluates how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization.  Key responsibilities includes managing projects and conducting continuous improvement responsibilities, with a goal of driving process efficiency and customer satisfaction.  The Business Operations Analyst will work with management to identify issues, prioritize project resources and drive positive change in the organization. The Business Operations Analyst will foster a culture of accountability, data-driven decision making and continuous improvement.


Responsibilities:   
  • Identify and analyze process inefficiencies across the organization; develop and implement solutions and improvements; monitor and continually improve upon processes.
  • Lead the OKR (Objectives & Key Results) goal-setting process for the organization, ensuring that goals are being set properly, coaching employees on OKR best practice and helping teams find the data they need to set excellent goals.
  • Lead continuous improvement activities that positively affect safety, the environment, quality, reliability, and productivity or improve the overall suitability and effectiveness of the management system, its processes and products across the service organization.
  • Analyze and review data in order to report results and make data driven decisions.
  • Establish baseline metrics and analytics, collaborate with the Senior Leadership team to track and report all key performance indicators against annual, quarterly and monthly goals. Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes.
  • Invent new ways to define and measure program effectiveness and organizational productivity
  • Support organizational policies related to safety, environmental protection, housekeeping, etc. within area of responsibility.
  • Able to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing
  • Projects driven from value streams and transformation of the culture in all levels of the organization.
  • Works effectively both alone and as the leader, or member of, a cross-functional project team with minimal supervision.
  • Identify areas of the business that demand attention, perform gap analysis, and then perform projects/activities to close the gap.

Qualifications:   
  • Proven work experience as an Analyst, Project Manager or similar role.  Related experience in a services and/or manufacturing-focused role is a plus.
  • Excellent communications skills, both verbal and written.
  • Experience using project management, Salesforce and OKR software (Monday.com, Ally.io, etc)
  • Strong analytical and problem-solving skills
  • Proven ability to use hard data to back up assumptions and recommendations
  • Prior experience with successful change management tools used to impact the culture of the organization.
  • Bachelor’s degree or the equivalent combination of education and experience
  • Green/Black Belt Certification in Lean Six Sigma a plus
  • Project Management Professional (PMP) certificate a plus

At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.  

We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none.

Exceptional medical, dental, vision insurances 
Flexible Spending Accounts (FSA) 
401k with employer match 
Generous Paid Time Off (PTO) 
Tuition Reimbursement 
  
Hexagon Metrology, Inc. is an Equal Opportunity Employer ► M/F/Vet/Disability ► E-Verify Participant 

Privacy Notice:

Information you submit as part of your application must be true, accurate, complete and not misleading. You understand that any false or misleading statements or omissions made by you during the application process, including your application and interviews, may be sufficient cause to justify the rejection of your application or, if you have already become an employee, the immediate termination of your employment, subject to due process.

When you provide us with information about any other third party as part of the recruitment process (e.g. referees) then, before providing us with such information, you must inform the relevant individuals that you will disclose their personal data to us and provide a copy of this notice to them.

We will only process your personal data for the specific purpose of processing and managing your application. In particular we process candidates’ personal data to:

  • Undertake recruitment activities, such as determining the suitability of a candidate’s qualifications.
  • Assist us in managing external providers. (e.g. recruitment agencies)
  • Manage our HR records and Update the Hexagon employee database.
  • Reply to an official request from a public or judicial authority with the necessary authorisation.
  • Comply with any legal obligation imposed on Hexagon in relation to its recruitment practice.

It is our policy to retain your details for 12 months during which your candidacy will be assessed against other potential opportunities. Prior to the expiration of that 12 month period you will be notified of the impending deletion and you will be given a choice to remain on our database for a further 12 months. At any time during the recruitment process you can request your data to be deleted from our database. You are always able to apply to any position advertised by Hexagon once more.

For full details of how we process personal data please see our Privacy Policy.

Note: in some countries we are legally obliged to keep your information for a longer period to comply with governmental reporting. In these cases we will be unable to delete your full details from our records.

About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.

Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.

Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.

Learn more about Hexagon (Nasdaq Stockholm: HEXA B) at hexagon.com and follow us @HexagonAB.

Note: in some countries we are legally obliged to keep your information for a longer period to comply with governmental reporting. In these cases, we will be unable to delete your full details from our records.

ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES

Hexagon Metrology, Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 1-800-766-46731-800-766-4673 FREE for assistance.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.”